Amazing customer service!! I called The A Team because I was entertaining the idea of refinancing when I heard rates fell at the beginning of Covid-life. Anthony Williams talked me through the steps and processed to expect, and from the first phone call, I knew I was a future customer of The A Team. I began to send him the necessary documentation and he scheduled the appraisal for a day or two later. Once the appraisal was received by his office he was able to get us a finance rate that was far better than expected. The team constantly checks in, keeps you up to date, and informs you of what to expect next. They clearly delegate very well and communicate as a team within their office- as there are several staff members that are in touch about various things. If you’re needing to finance a new home or refinance your existing home I highly recommend giving my friends at The A Team a call. They’ll be prompt and upfront from the first call!